The talented staff at CSI work diligently each day to motivate and assist our clients. In addition to counseling, training, coaching, and supervising, staff also document their efforts. The task of documentation is important for many reasons. The management quote “What gets measured gets done,” speaks to the need for us to measure our progress and our work.
Well, did you know that our CSI Adult Operations staff made 346,954 shift log entries from 1/1/17 – 12/12/17? During that same period of time, there have been 471,711 resident log entries, 4,814 adult client intakes, and 4,781 discharges. That’s a lot of measurement and a lot of doing!